Parts Identification In Hi-Tech Manufacturing

Hi-tech manufacturing is extremely complex and ever evolving. Technology changes at the speed of light these days and so hi-tech producers need their systems to be able to keep up with the production requirements accordingly within its infrastructure. Selling shelf life and design cycles are now averaging a mere 12-18 months at most. And with every new design or product enhancement, there is a need at that production level to modify and factor in the changes in the product manufacturing process.

All these products have a wide array of small parts and components that amalgamate together to create the new products. High amounts of detail on each of the components are required to begin at the point-of-assembly. This is needed in order to meet the demands to protect brand image and provide higher levels of customer service in regards to quality effective replacement service, as well as have a comprehensive understanding of what is impacting product failure rates and service issues.

Every part and component needs to be defined and identified in a database with its serial number and date of manufacture, during its entire product lifecycle -- so it can tracked and traced for access within the production and distribution systems, and then by field service techs and customers if repair or warranty, or product recall issues arise. It is impossible to provide effective customer service without it. Simply put … unhappy customers cause decreased demand, causing poor sales and a diminished brand image.

For the manufacturer, when components are traceable, data is readily available to pinpoint fall-out rates early in the cycle. Thus, making it easier to adjust production output levels and have the right inventory on hand to meet the timely demands for hot swaps and swap-outs to reflect in-service life, and warranty stock, and service and replacement, and non-serviceable parts.

Another element to this is the introduction and popularity of IoT (Internet of Things) and smart products on the market that self-diagnose and the increased use of mobile computing, scanning and printing capabilities by field service techs, makes this process even more dependent and critical on accurate data to ensure consistent and effective customer service levels to maintain and grow a product’s brand image. This will be even more important as more and more products become advanced and mobile.

For more information on parts identification systems (track and trace) including barcode label printers and barcode scanners, call us as (800) 643-2664 and immediately talk to one of our friendly representatives; or chat us up on Facebook, Twitter, Google+ and LinkedIn!

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