Depot printer repair, what are the benefits?

ericjgough • September 10, 2015

Is depot printer repair a good alternative to a costly onsite printer repair service? Here are some reasons you might want to consider depot repair over an onsite repair.

Depot printer repair is generally a flat-rate and can be returned to you in 2-3 days. Onsite printer repair you will pay an hourly rate which could become costly. Onsite printer repair means that the technician has to drive to your place of business and usually you have to pay for drive time which can add up. On top of that, the technician may find that you need extra parts. You know what that means! Waiting for parts and another costly trips to your business.

When you send your printers to a depot center you’ll find that your printer is diagnosed down to the component level and cleaned before being sent back to you. Certified technicians fix the printers in one place, so they can do many printers in one day and all the parts are at their disposal.

Most of the time a depot printer repair will give a better guarantee. If the printer isn’t in great working condition, you just send it back to them. Onsite repair usually has a much shorter time that you can take advantage of their guarantee. This is because they have to go back to your site which is more costly to the onsite service company.

One on the best reasons to go with a depot repair is a No-Fee guarantee. What does this mean. If your printer is unrepairable, you don’t pay. When the technician discovers that your printer is beyond repair they don’t charge you for the Flat-Rate. An onsite printer repair still has travel time and labor that needs to be paid – even if the printer is unrepairable.

What printers can usually be fixed by a depot printer repair company? Thermal or label printers, mobile printers, card printers, and barcode scanners. If you have these products and want to control the costs, seriously consider a great depot printer repair company.

With any more questions you can always call MIDCOM at (800) 643-2664 or chat us up on Facebook, Twitter, Google+ and LinkedIn!

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