Blog Post

Customer Service

Mar 10, 2022

Farmington Hills, MI

Full Job Description

We are seeking experienced Customer Service Representative with business to business experience to join our team. We offer a great work environment with a team of people that are committed professionals.


Responsibilities

  • Field incoming phone and web leads
  • Assist customers with placing service calls
  • Generate quick quotes for sales team
  • Review and prepare service agreement renewal quotes
  • Update CRM and accounting software and other data entry


Skills

  • College degree
  • Minimum 2 years of B-B customer service
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize and manage time effectively
  • Experience working with CRM software


Job Type: Full-time


Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Schedule:

  • Monday to Friday


COVID-19 considerations:
All office employees must complete daily health screening questionnaire. All employees working inside the office must be vaccinated against COVID-19. No outside visitors allowed in the office without proof of vaccination or negative COVID-19 test.


Education:

  • Bachelor's (Preferred)


Experience:

  • Customer Service: 2 years (Preferred)


Work Location:

  • One location


Work Remotely:

  • No


How to Apply: Email your resume to careers@midcomdata.com with subject Customer Service.


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