Repair or Replace Printer Contracts

Eventually that day comes when a printer becomes “End of Life” or “End of Support”. It is sad and unfortunate, but even more so when you aren’t prepared for it. So, what do you do in that situation when your printer is no longer supported?

The solution is fairly simple and somewhat obvious even. When a printer meets end of support, the manufacturer has decided that it will no longer provide any support services for that printer. That means that you won’t be able to send your printer in for repair or even have someone come out to repair it on-site. However, while the manufacturer may not support the printer, service companies like MIDCOM sometimes still do!

Why have a printer service plan you ask?

Well, it is pretty simple. First, is to reduce lost productivity. When your printer goes down and it’s not covered, you could wait days for a technician to get onsite. This means your printer will not be producing potentially costing your company thousands of dollars, if you don’t get it up and running quickly.
Second reason is control repair costs. A service call may take many trips and need parts to get your printer back up and running. When you have a printer service plans you don’t pay extra for additional labor or pay for any parts. It’s all included in on price helping you budget better.
Third reason is receiving free professional maintenance tips and information. Printer service plan customers are kept informed and up-to-date on how to keep their printers up and running – through informative emails, videos, blogs and ebooks.

Midcom has designed the “Priority Response” Printer Service Plans to help you reduce your downtime and control your repair costs and provide you with the above mentioned benefits, plus:

• Fastest printer repair available
• Repair or Replace Protection – if parts become unavailable while under our coverage, we’ll replace your printer at no cost to you
• One Trip Repair – 80% first trip fix means you’ll be up and running faster
• Unlimited Service Calls
• No matter how many service calls or parts are needed – you’re covered
• Priority Response – Fast 8-business hour or less onsite response time
• Friendly Certified Technicians – Local certified technicians that can repair many types and brands of printers
• Easy “Schedule Service” Stickers – Add stickers to your printers to easily schedule service – FREE to you
• Live Operators Standing By
• No phone prompts here. Live operators answer the phones right away!

Replacing a printer is never fun and can be costly, but facing downtime can be even worse! Are your legacy printers at risk of being unrepairable leaving your business vulnerable? If so or you’re not sure, give us a call. We here at MIDCOM are here to provide excellent printer support services and repair for all kinds of printers from all kinds of brands. Let us help you make sure your industrial printing needs are met before problems arise. We’ll take care of it so you don’t have to!

Midcom has 3 easy ways to schedule service:

• Use Smart Phone App
• Use keyword MIDCOM Service Group for Google Play or the Apple Store
• Use Online Form – Easily request service with our online form at midcomdata.com/printer-contract-repair

Request a Repair or Replace Contract Quote Now! >>

If you have any questions or comments, find us on Facebook, Twitter, Google+ and LinkedIn. We’re also available by phone at (800) MIDCOM-4 Service (800-643-2664).