📞 Call Now: (800) 643-2664
3,500+
Certified Technicians
NBD
Ave. Onsite Response
40+
Years of Service
WHY CONTRACT COVERAGE
Everything Included.
No Surprise Bills.
One flat annual rate covers unlimited repairs, all parts, and priority onsite response — for every printer at every location.
SIGNATURE BENEFIT
Printer Replacement Protection
If parts become unavailable, we replace your printer at no extra cost. No other provider offers this level of protection.
*This program is only available for specific thermal, laser, and dot matrix printer brands and models. All wide-format and ink printers are excluded from this program. Call and ask for details and availability.
Next Business Day Onsite
Contract customers go to the front of the line. A certified local technician is at your door the next business day — not a call center script.
All Parts Included
Every part needed for every repair is covered — never pay a parts surcharge again. Predictable costs from day one.
Unlimited Service Calls
High-volume operation? Doesn't matter. Call as many times as you need — there's no per-call charge, ever.
Nationwide Local Coverage
Over 3,500 certified technicians across every state and province. One contract covers all your locations, no matter where they are.
Certified Technicians Only
Every technician is factory-certified on the brands they service. No generalists — your printers are handled by the right expert.
WHY CONTRACT COVERAGE
Stop Paying Repair Bills.
Start Budgeting Predictably.
See what changes when you switch from paying per-incident to a service contract.
X TIME & MATERIAL (BREAK-FIX)
X Unpredictable repair costs
X Days of downtime waiting for service
X Surprise parts bills on top of labor
X No priority — you're in the queue
X Old printer? Good luck finding parts
✓ MIDCOM SERVICE CONTRACT
✓ One flat annual rate — budget with confidence
✓ Next business day onsite, every time
✓ All parts included, zero surprises
✓ Priority queue — you skip the line
✓ We replace it if we can't fix it
WHAT WE COVER
All Major Brands & Types
Service contracts available for thermal label, line matrix, dot-matrix, laser, and HP DesignJet printers.
✓ Thermal Label Printers
✓ Line Matrix Printers
✓ Dot-Matrix Printers
✓ Laser Printers
✓ HP DesignJet / Wide Format
BRANDS SERVICED
Zebra
Honeywell
SATO
Datamax
HP
Lexmark
Printronix
Intermec
Epson
Okidata
IBM
TSC
Genicom
Dascom
+ More
CUSTOMER REVIEW
Trusted by Industry Leaders
From food distribution to luxury retail — companies across every sector rely on MIDCOM.
★★★★★
"Service was excellent, the technician was extremely professional and knowledgeable. Response was exactly as promised."
Healthy Heart Food Services
★★★★★
"The technician knew exactly what the issues were and took care of them immediately. He is the reason we'll be calling again."
Swarovski North America
★★★★★
"Exceptional, professional, and friendly service. Your staff was so nice and knowledgeable — a genuinely great experience."
San Diego Gas and Electric




