Mobile Barcode Scanning Device Down? Start Here.

Repair or Replace

You have options! Every old or broken mobile barcode scanning device has two ways back to full speed: an EXPRESS repair depot fix from a certified technician, or a tradeโ€‘in credit toward new Zebra technology. We'll help you pick the right one in under two minutes.

Not sure which one you need?

Here's the quick way to tell

Choose Repair if…

  • The device is under 5–7 years old
  • It was working fine until recently
  • You need it back fast, not next week
  • It's a model you rely on and know well
  • Parts and support are still available

Choose Replace if…

  • It's an older outdated mobile barcode scanning device - ANY BRAND
  • You've repaired it more than once this year
  • It's slower and less reliable than newer models
  • The manufacturer warranty is long expired
  • You want a rebate to offset the upgrade cost
Option 1 — Repair

Fastest Mobile Barcode Scanning Device Repair

A down mobile barcode scanning device stalls your whole operation — scans stop, orders back up, and your team waits. MIDCOM has factory-certified technicians, easily send them in for professional repair.

40+ Years in business, since 1982
3,500 Certified technicians
A+ BBB rating
Easy Mail-In EXPRESS Repair Centers
60-Day Written repair warranty

Call us today if…

  • Your device isn't scanning at all
  • If it won't power Up
  • Has a cracked sreen
  • It stopped working with no warning
  • You're seeing error codes
  • The manufacturer warranty has expired
  • You can't get the manufacturer on the phone
  • It's due for routine maintenance
  • No local shop can fix it fast enough
  • Your operation depends on this device daily

We repair most major mobile barcode scanning device types**

Zebra TC series, MC series, RS series, etc.
Motorola MC series
Honeywell Dolphin, Scanpal, Intermec models
Symbol MC series
LXE Many legacy models
Don't see it? Call — we likely service it
Schedule Onsite Repair →

"Your service was as good as it gets!"

— Steve S.

"Exceptional professional and friendly service. Your staff was so nice and knowledgeable."

— Mary M.

"The technician was excellent, very knowledgeable and knew exactly what the issues were. He took care of them immediately without hesitation. He is the reason we'll be calling again for service in the near future."

— Couch Distributing Co.
If it's beyond repair, go replace
Option 2 — Replace

Trade it in. Get up to $400 toward new Zebra tech

Holding onto outdated mobile barcode scanning device technology quietly costs you efficiency, visibility, and profitability. The Go Zebra Trade-In Program lets you retire any old devices — Zebra or a competitor's — and put real money toward the newest generation of Zebra mobile barcode scanning devices.

โฑ Offer ends December 31, 2026
01

Buy a qualifying Zebra device

Purchase any eligible new Zebra device from MIDCOM — see the qualifying models and rebate amounts below.

02

Trade in your old unit

Any old mobile barcode scanning device qualifies — including competitor brands — as long as it powers on and has a printhead.

03

Get your rebate

Rebates range from $20 to $400 per device depending on the new model purchased. Fill out the form or call to start.

Qualifying mobile barcode scanning device models with rebate

New Zebra Model Rebate
VC83, VC80X $250
TC8300 $250
MC9400, MC9450 $400
MC9400, MC9450 $250
MC33X (excludes RFID models); MC33ax $75
MC3400, MC3450 $150
TC78, TC73 $100
KC50 $100
TC22, TC27 $20
TC53, TC58, TC53e, TC58e $75
RS5000X Series, RS5000, RS5100, RS6100 $50
ET4X, ET401 $50
ET60, ET65, ET80, ET85 $100
HC2X $20
HC5X $75
WS50**, WS501 $50
WT54 $100
WT6300 $200
WT6400 $200
DS9908 $30
DS8108, DS8108-HC $35
DS8178, DS8178-HC $35
DS3608, DS3678 $35
LI3608, LI3678 $35
DS9308, DS55XX $30
SP72 $30
CS6080, CS6080-HC $30
DS4608, DS4608-HC, DS2208, DS2278, DS467 $25
DS9908R $25
FXR90 $150
MC3330 and MC3390 RFID Versions $200
RFD40 and RFD90 UHF RFID Sleds; TC22R $75

See if your model can be traded-in? Call (866) 431-8002 — most old mobile barcode scanning devices that power on qualify for some level of trade-in credit.

Start My Trade-In →
Side by side

Repair vs. Replace, at a glance

Still weighing it up? Here's how the two options actually compare.

Repair
Replace
Turnaround
Fast mail-in service
Ships with your new device order
Upfront cost
Service call + parts
New printer cost, offset by up to $400 rebate
Best for
Devices under ~5–7 years old with an isolated fault
End-of-life models with recurring issues
Warranty
60-day written repair warranty
Full manufacturer warranty on the new unit
Long-term value
Extends life of equipment you already know
Faster scan speeds, lower failure rate, current support

Either way, we've got you covered

One call gets you a mail-in certified technician or a trade-in started. Tell us what's going on and we'll point you the right direction.

(800) 643-2664
Zebra Business Partner

Get a fast, no-obligation quote now!

Get EXPRESS depot mail-in repair * or trade-in   your mobile barcode scanning device. We'll contact you within minutes!

*Some brands/models we don't repair.  Trade-in may be the best option