Good old fashioned service begins the moment you call us.
- Our phones are always answered by live people ready to help you.
- You will not be playing phone tag with us.
- We promise we will not send you to voice mail purgatory.
One-Stop Shop for your Printer & Barcode Scanner Needs.
- One phone number to remember for all your printer & barcode scanner needs (800) 643-2664.
- Thermal barcode and label printers.
- Line printers, laser printers, dot-matrix printers & table-top printers.
- Barcode scanners.
- HP DesignJet plotters.
We offer multiple service options
Select the option that is right for you!
- Fast & efficient time & material programs.
- Fast-turn around No Fee Guarantee depot shop repairs for real cost savings.
- Money saving annual & multi-year printer protection plans.
- Blended and customized service plans.
Experienced service consultants are always available to discuss printer or barode scanner issues.
We have been providing service in your area for nearly thirty years. Our experience has given us the ability to offer real world advice on printers and barcode scanners.
"We Keep You Running!"
This is more than just our company tag line.
We offer real-world resources to save you time & money and increase productivity.
- Multiple types of programs for fast and efficient printer and barcode scanner repairs.
- Price discounts on refurbished and new printers & trade-in programs.
- Savings on consumables including ribbons, toner, labels and printheads.
- Free 30 Second preventative maintenance tips monthly emails
- Access to our printer resource library.
Get consultation with one of our experienced staff members. They will discuss subjects as the best printing or barcode technology practices for a particular application or in certain environments (hot, cold, dirty, wet, etc.). Other areas we can help are in mobile printing, RFID printing, and in specialized printing applications that use customized print engines.
Access to our On-Line Printer & Barcode Scanner Library
- User manuals & user guides.
- How to videos.
- Drivers for many product models.
- Useful blogs & white papers.
- New technology annoucements from the top printer and barcode scanner manufacturers.
- and much more!
Risk-Free No-Fee Depot Repairs
Unrepairable product, you don't pay!
*Customer will be responsible for shipping costs.
- If we find your product unrepairable, you don't pay!*
- If you feel the cost to fix your product with parts is not worth it, you don't pay!*
- A repair and parts quote is always given before any repair is done. No Surprises!
Your Personalized Time-Saving Member Site
- Easily control and manage all your printers.
- One click service requests for your printers.
- Exclusive member discounts on consumables for your printers.
- Special member promotions on our new and refurbished printers.
An online store for all your printer and barcode scanner needs.
Our online store will save you time and money when you need to order consumables, printers, and other products. Fast, secure, and discounted prices that you will enjoy.
New clients will recieve our welcome kit that includes discount coupons and convenience stickers that can be placed on your printers and barcode scanners to easily request service from us. No more searching for service providers that will waste valuable time.
MIDCOM has been awarded the Better Business Bureau's highest ranking of an A+.
For our years of customer service, we have been given this prestigious award. MIDCOM is a multi-year recipient of this award